CarePoint
Booking guide

How booking works

Choose a clinic, send a request, then follow the status in your account.

  1. Choose a clinic

    Browse the clinics listed on CarePoint and open the one you need.

  2. Pick a time

    Select a date and time, then send the appointment request.

  3. Follow the status

    Open My portal at any time to check the request or cancel it.

Questions

Common questions about booking on CarePoint.

Start a booking
Do I need an account to book?

Yes. Create an account or log in before sending a request so you can follow it in My portal.

What if the clinic has no doctor listed?

You can still send a clinic visit request. The clinic will review your message and the requested time.

Can I cancel a request?

Yes. Open My portal and cancel a request that has not been completed.